Ok it's been six months. Now that I know they charge for supplies, which is fair I'm updating my review.
They always attend me fast for drop only returns.
Dropped off piece to be shipped paid almost $6 for packing and box for a part no bigger than my hand! Then it never got shipped. Given the runaround when I asked for help trying to find why it didn't get delivered. Had to pay Amazon for the cable and them for never shipping it! Too bad negative stars is not an option.
Switched the shipping labels on two packages I dropped off, so I had to spend even more money correcting the problem by buying 2 more shipping labels to have the packages forwarded. Upon telling an employee at the store, I was told it wasn't their problem and that I needed to take it up with someone else. There was one employee who was unbelievably rude and decided to yell and make a scene without listening to what I was saying, even though I remained calm and polite as possible. The owner on the other hand took my information and said he would see what he could do, but has never called me back and has avoided my calls. So I would say avoid this place at all cost.
I was just charged a dollar to tape one side of a 10" box. I do a steady business with Amazon. On returns they offer USPS or UPS. If I was returning a large item I could understand the charge.
The Ups Store is a US Finance company based in Henderson, Indiana. The Ups Store is located at 2202 US Highway 41 N, Unit E, Henderson, KY 42420, USA.
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